Shipping policy

Domestic Shipping (Malaysia)

• Processing Time: All domestic orders are processed within 1-3 business days.

• Shipping Method: We use reliable local carriers for all shipments within Malaysia.

• Delivery Time: Estimated delivery time is 3-7 business days, depending on your location.

• Shipping Costs: Standard shipping rates apply

International Shipping

• Processing Time: International orders are processed within 1-3 business days.

• Shipping Method: We partner with trusted international carriers for global shipping.

• Custom Fees: For international orders, please note that customs fees, taxes, or duties may apply. We may contact you for additional details to ensure smooth processing.

• Delivery Time: Estimated delivery time varies by destination and can take 7-30 business days.

• Shipping Costs: International shipping rates will be calculated at checkout based on the destination and weight of the order.

General Information

• Order Tracking: Once your order has shipped, you will receive a tracking number via email.

• Lost or Stolen Packages: We are not responsible for lost or stolen packages. Please ensure that your shipping address is correct at checkout.

• Contact Us: If you have any questions or concerns regarding shipping, please contact our customer service team at admin@karbonko.re

Thank you for shopping with us!